KTM - it sucks....

from http://www.ktmb.com.my/ website.

"I've used the service from KL Sentral to Ipoh 4 times. The first 2 with my husband, in Economy Class & we paid RM10 each way (this was in July 2009; the price has gone up by RM2 this year). We were given the front seats which was good since my husband’s tall & the front seats offer plenty of leg space. However the “shiny” wide TV didn’t work, which was a pity as a 3-hour journey would’ve been more pleasant with something to watch. Having said that, passengers sitting behind us won’t be able to see the TV at all due to the silly way it was hung to one side.

This year I’ve used the same service to Ipoh but because the Economy tickets ran out I had to purchase the 2nd Class ticket at RM22 each way. Both journeys were not only most uncomfortable but both times the table (the ones that you pull down from the seat in front of you) were missing! Luckily I didn’t bring my laptop else I would’ve had a very warm lap. I will make sure next time I book waaaay ahead as it is not worth paying the extra RM10 for an uncomfortable journey.

About the komuter service to other cities (I’m a regular in using Shah Alam/Subang Jaya-KL Sentral & Serdang-KL Sentral & Midvalley-KL Sentral) I find it lucky if I was able to get on the trains on time. The trains are never on time, always late, & the endless delays are laughable, if only I wasn’t counting the minutes!!! Not to mention the rush in trying to get on board any train – I feel sardines in their cans have more freedom than me trying to get onboard a komuter train in the mornings!!! I had to quit a new job in KL as 3 days in a row the komuter trains made me arrive 1 hour late!!!! How the heck was I supposed to earn my boss’s trust if I couldn’t even get to work on time no matter how early I left the house??? If I had a car, I would’ve driven of course, sadly that’s a luxury I couldn’t & still can’t afford.

Having experienced excellent public transport service in the UK for 10 years, I find Malaysian public transports waaayyyyyyyyyyyyyy behind in every way & frankly, am ashamed to admit this is how things are done in MY home country. My husband has learned how crappy the system is in this country, which is a shame. I for one can’t wait to go back to the UK. Having lived in Malaysia for 3 years, I must say I’ve had enough and won’t be coming back anytime soon."